Support
"Accountis have a fantastic support team and a product that has been designed with the user in mind - how refreshing!" Bidwells Accounting Services
Accountis provides support during all phases of a company's interaction from pre-sales information provision to post sales 24/7 cover. We work closely with you, your trading network and your partners to ensure that our support exceeds expectations. Our customer support focuses on a range of elements dependent on customer requirements:
- Pre-sales Information Provision
- Providing pre-sales information and on-site visits to ensure that all potential customers have the relevant information to make a decision.
- Technical Support
- Providing detailed technical support to users and administrators of the system.
- Integration
- Support to integrate the range of Accountis products into third party systems.
- Training
- Training on all aspects of the Accountis platform.
- VAT & Compliance Research
- Research support on compliance of electronic invoicing and VAT issues across Europe and beyond.
- Relationship Management
- Each company is given a relationship manager that is the conduit for the relationship with Accountis.
