Direct Debit Training Courses

Excellence in Direct Debits

Bacs Accredited 1 Day Training Courses for
Finance Professionals at all Levels

The number Direct Debit transactions in the UK exceeded 3.2 billion in 2010 (Source:Bacs) and is continuing to grow. Finance professionals across the country are increasingly being tasked with introducing Direct Debit payment schemes to speed up collections and improve cash flow. Those involved in setting up Direct Debits will need sufficient knowledge of the scheme to make it successful. When introduced correctly Direct Debits can reduce costs, improve efficiency and increase customer loyalty. However, if introduced poorly, it can be expensive, time-consuming and you may even end up losing customers. 

Our Bacs accredited one day training courses are designed to provide finance professionals at all levels with the knowledge, tools and advice they need to confidently implement and manage a Direct Debit Scheme. At the end of the day all course attendees will:

•  Understand how Direct Debits work.
•  Know the rules and latest scheme requirements.
•  Understand the terminology and acronyms of the scheme.
•  Know the impact poor compliance can have on business.
•  Be able to build a confident Direct Debit team.
•  Know the major pitfalls and how to avoid them.
•  Maintain Direct Debit best practice at all times.
•  See Direct Debits from your customer’s perspective.
•  See how small changes to your operation can reduce unpaid and rejected items.

Who Should Attend?

Finance professionals who want to improve the process of collecting by Direct Debit. Compliance officers and decision makers who are already collecting payments by Direct Debits or who are considering it for the first time. Managers, supervisors and staff who are experiencing high levels of unpaid items, indemnity claims & cancellations of Direct Debit Instructions.

Onsite Training

If you wish to send more than 5 people on our course you may prefer to hold a training session at your place of work.   Prices for Onsite training courses start at £995 + VAT for 5 people. Please email us or call 0845 120 8050 for more information.

Centre of Excellence in Payments (CEP)

The Centre of Excellence in Payments has been set up by Fundtech to promote innovation and thought-leadership in payments. All course attendees automatically become CEP affiliates and join a community of like-minded individuals who share knowledge and ideas on all aspects of payments.